27 November 2024

Request Process Support

Support Request Form

This form is for requesting process assistance for your Laurell Spin Processor.

The information will be forwarded to a qualified process engineer immediately upon receipt.

If your requirement is urgent, please fill in the form, submit, and then call us. Please have your model name and serial number ready.

* Indicates a required field.

Privacy Policy

Simply stated, we do not share your sensitive personal information with anyone else.

Rest assured that your e-mail address, telephone number, other private information stays confidential. The only time we will contact you is to follow up on an order or a request for a quotation or support.

Contact Information

First Name*

Last Name*

Organization*

Address 1*

Address 2

Address 3

(internal mail stop/code)

City*

State (USA only)*

ZIP / Postal Code*

Country*

Phone #*

Fax #

E-mail*

(corporate/university domain only)

WARNING:

You may not receive a proposal if you are using a personal e-mail address. Please enter your company or institution-specific e-mail address.

Website

Spin Processor Information

Model*

(e.g., EDC-650Hzb-23TFM/IND or WS-400Bz-6NPP-Lite)

Serial Number*

(On underside of spin processor. If not present, use year of purchase)

Chuck Type

Type of Chuck*

If Other

Substrate: Wafer

Wafer Type

If Other

Wafer Size

Thickness

(if not SEMI standard)

Substrate: Other

Substrate Type

If Other

Thickness

Weight

Chemicals

Chemical Type

If Other

Dispensing

Dispense Method

If Other

Typical Amount

(ml or μl/minute)

Viscosity

Filtration?

Yes No

Min. Particle Size

Spin Speed

– RPM

Acceleration Rate

(RPM/sec)

Other Information/Process Questions/Comments/Problems: