20 April 2024

Request an RMA

RMA Request Form

This form is for requesting a quote for an RMA. The information will be forwarded to a qualified support technician immediately upon receipt.

While a 10+ year old system can usually be repaired, it is advisable to replace it at this time. If your system has been well cared for, it may also have a trade-in value.

If your requirement is urgent, please fill in the form, submit, and then call us.

* Indicates a required field.

Privacy Policy

Simply stated, we do not share your sensitive personal information with anyone else.

Rest assured that your e-mail address, telephone number, other private information stays confidential. The only time we will contact you is to follow up on an order or a request for a quotation or support.

Contact Information

First Name*

Last Name*

Organization*

Address 1*

Address 2

Address 3

(internal mail stop/code)

City*

State (USA only)*

ZIP / Postal Code*

Country*

Phone #*

Fax #

E-mail*

(corporate/university domain only)

WARNING:

You may not receive a proposal if you are using a personal e-mail address. Please enter your company or institution-specific e-mail address.

Website

Spin Processor Information

Model*

(e. g. WS-400A-6NPP-LITE)

Serial Number

(Numbers only, see back/underside of spin processor.
If not present, use year of purchase)

Problems experienced:

I have a 650 Series spin processor and would like it updated to include ETL safety certification after repair: Yes Not Required